Refund and Returns Policy

Last updated: July 14, 2023

Thank you for choosing our products. We strive to provide you with the best shopping experience. In case you are not entirely satisfied with your purchase, we offer a flexible return policy. Please review the details below.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. To be eligible for a return, the item must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To initiate a return, please contact our customer service at support@ravietailor.com to obtain a Return Merchandise Authorization (RMA) number. Once you have the RMA number, carefully package the item in its original packaging and ship it to the following address:

Aimen Hami
Attn: Returns
RMA #
2016 Rue Nicolet
Montreal, Quebec H1W 3L2
Canada

Return shipping charges will be paid or reimbursed by us.

REFUNDS

Upon receiving your return and inspecting the item, we will process your refund. Please allow up to thirty (30) days for the return to be processed. The refund will be issued in the same form of payment used for the original purchase. Depending on your credit card company, it may take 1-2 billing cycles for the refund to appear on your credit card statement. You will receive an email notification once your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us using the information provided below to arrange a refund or exchange.

QUESTIONS

If you have any questions regarding our return policy, please feel free to contact us at:

Phone: +1 (438) 838-5210
Email: support@ravietailor.com